Toasted subs were the… breadwinner for sub sandwich chain Quiznos. After the company filed for bankruptcy in 2014, it left the dying chain in a state where it was going to be difficult to resurrect. These days there are less than 800 locations in the United States, but we’re not sure they’re going to last all that long! Compared to its main competitor, Subway, Quiznos was struggling – especially after Subway began offering footlong subs for $5! In an attempt to compete, Quiznos offered free sandwiches, but franchise owners were already at a loss and just couldn’t give out free subs!
Anyone ever heard of communication? Yeah, great concept that. Anywho, it seems that there’s still a little life in Quiznos, and whoever is managing the Twitter account, we salute you! “Thinking about a watch party for that #Area51 Livestream? Order #QuiznosCatering”! Nice. Consumer Score: 35%
A&W
This has to be one of the oldest retailers in the fast-food game. A&W was founded all the way back in 1919, serving up burgers and draft root beer and root beer floats. One of the iconic burger chains in the United States, it seems that A&W is, in fact, more popular for its beer than for its food! Hey, at least they seem to be doing one thing right! Sure, the food isn’t amazing, so it’s received some flak for not being as high quality as expected.
Also, customer service seems to be a letdown – not just for A&W but for fast food retailers around the country (and the world, we’re sure!) Greasy fries aren’t great, but hey, at least you can wash down that cup of oil and carbs with draft beer…right? Consumer Score: 35%
Auntie Anne’s
Everyone loves something deep-fried and doughy, right? We’re recalling a line from Shrek 2 when Fairy Godmother says she wants something “deep-fried and smothered in chocolate.” Right in the comfort food feels. Enter Auntie Anne’s. Selling doughy treats and particularly hot salted pretzels, the pretzel dealer first opened its doors in Pennsylvania in the late 1980s. Frequently seen in shopping malls, it seems that the death of the shopping mall has signaled the death of the fast-food retailer within the said mall. Damn online shopping!
In order to adapt to the changing retail atmosphere, Auntie Anne’s threw themselves into areas where there were just more people passing through. But it seems that despite a relatively simple, tasty menu item, guests have received stale and burnt pretzels. Seriously, if you do one thing, just do it well, people! Consumer Score: 35%
Hardee’s
One of the “Eat Like You Mean It” gang, next up sitting inside our top (or bottom?) 10, is Hardee’s. Popular in the South and Midwest states, it's known for its charbroiled hamburgers and er… questionable commercials. Like it’s a bit 1980s to be using scantily clad supermodels to endorse your products, right? Grow up! We know for sure that your market isn’t just deprived males! Okay, we got a little feisty there, but seriously!
Sure your rivals are McDonald’s but be a little smarter and less obtuse! But we’ve got to hand it to them; Hardee’s actually admitted they weren’t exactly the best with service or with their food. But it seems that instead of changing things, things stayed the same. Disappointing, hence their position on our list! Consumer Score: 34%
Jimmy John’s
Gourmet sandwiches, huh? Opening their doors in 1983, the sandwich giant claims they are “Jimmy Fresh”! But we just want to point out that in their “About Us” section, the first sentence contains an asterisk. Problematic, no? And the asterisked word in question is “all-natural,'' referring to the meats they use. Scroll down, and the disclaimer goes a little like: “all-natural means our meats are minimally processed (except for caramel color on roast beef) and contain no artificial ingredients.” And we had to squint to read short sentences. Ah… no thanks.
Aside from the questionable meats used, they were in hot water regarding an employment contract clause that forbade them from working at other delis for two years after the end of their employment at JJ’s. Oh, and there have been one or two E. Coli and Salmonella incidents. ‘Nuff said. Consumer Score: 34%